Shipping & Delivery

Shipping Methods

Our official store and distributors all work with DHL, DPD, UPS, and GLS shipping companies for our deliveries. We’ll send the shipping information to our customers by email as soon as the shipping is started, including the shipping date, the tracking number, and the tracking site.

Shipping from

The local EU warehouses.

Shipping to

All EU countries, except for Cyprus, Malta and some remote islands.

Shipping Time

Ship from Ship to Estimated Shipping Time Order Processing Time
EU Warehouses All the EU countries (except for Cyprus, Malta, and some remote islands) 3-5 business days 1-2 business days
EU Warehouses Ireland 3-7 business days 1-2 business days

Note:

  1. The shipping time mentioned above is estimated and it may be influenced by distance, holidays, customs policies, political activities, etc.
  2. The sooner you order, the sooner you’ll get a Ausom product.

Shipping Cost

Ship from Ship to Free Shipping
(For Orders over €39.99)
Standard Shipping Cost
(For Orders Not Exceeding €39.99 )
EU Warehouses All the EU countries (except for Cyprus, Malta, and some remote islands) Free €15.99
EU Warehouses Ireland Free €15.99

Note: Extended area surcharges are required for some remote regions, subject to notification from our customer service.